Infrastructure Engineer & UC Engineer
Seven years as the sole infrastructure engineer for a 500+ user enterprise — owning Cisco switching and routing, firewall administration, wireless, virtualization, storage, identity management, and endpoint security end to end. Not a specialist in one lane. A generalist who went deep in all of them.
Deep hands-on experience with enterprise VoIP platforms, contact center routing, SIP trunking, and telephony disaster recovery. Rebuilt an entire PBX and contact center from scratch in under 70 hours. Zero-downtime OS upgrades across 400+ VoIP users. CCNP-level Cisco networking underneath it all.
Currently open to Senior Infrastructure Engineer and UC Engineer opportunities in the Austin, TX area.